Effective Date: April 5, 2023
- Information We Collect
We may collect the following types of information when you use our games:
a. Information you provide: This includes your contact information (such as name and email address), player name and password, profile information (such as profile photo), your messages to the Service (such as chat logs and player support tickets), and other data you choose to provide (such as data to identify a lost account).
b. Information we collect automatically: This includes data about your account and game progress, your IP address, mobile device identifiers (such as device ID, advertising ID, MAC address, IMEI), data about your device (such as device name, operating system, browser type, and language), data we collect with cookies and similar technologies, general location data, precise geo-location data (GPS, with your consent), and data about your use of the Service (such as gameplay data and your interactions with other players within the Service).
c. Information we collect from our partners: This includes data we receive if you link a third-party tool with the Service (such as Facebook, WeChat, or Google), demographic data (such as to determine the coarse location of your IP address), data to fight fraud (such as refund abuse in games or click fraud in advertising), data from platforms that the games run on (such as to verify payment), and data for advertising and analytics purposes so we can provide you with a better Service.
- How We Use Your Information
We use your information for the following purposes:
a. To provide and improve our games and services.
b. To create accounts and allow you to play our games and use our services.
c. To operate, maintain, and improve the Service, including providing social features, customizing your experience, and responding to your comments and questions.
d. To send you Service-related communications, such as updates, security alerts, and support messages.
e. To show personalized advertisements based on your online behavior, content access, and preferences.
f. To ensure a safe and fair gaming environment by monitoring use of the Service, moderating chats, and acting against fraudulent or misbehaving players.
g. To analyze, profile, and segment collected data for various purposes, including improving user experience and marketing.
- Sharing Your Information
We may share your information with third parties in the following situations:
a. With other players and users: Social features are a core component of our games, and other players may see your profile data, in-game activities, and read messages you have posted.
b. With partners working for Nopalaba: Our partners process your data only at and according to our instructions to provide the Service, such as hosting, player support, advertising, analytics, and fraud prevention.
c. With other companies and public authorities: We may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests, to combat fraud and illegal activity, or to comply with legal obligations and protect our rights and interests.
d. With advertising and social media partners: Our games include features from our partners, such as social media interaction tools and in-game advertising. These partners may access your data and operate under their own privacy policies.
- International Data Transfers
- Cookies and Similar Technologies
- Data Protection and Security
We implement administrative, technical, and physical security measures to protect your data from unauthorized access, loss, misuse, or alteration. We continuously develop and improve these measures to ensure a secure and safe player experience.
- Data Retention
We retain your data for as long as your account is active (at least one connection in the last 6 months) or as needed to provide you the Service. We will periodically remove unused game accounts and regularly review and remove unnecessary data. If you request us to remove your personal data, we may retain it as necessary for our legitimate business interests, such as to comply with legal obligations, resolve disputes, and enforce our agreements.
- Age Limitations
We do not knowingly collect or solicit personal data from or target interest-based advertising to anyone under the age of 13. If you are under 13, please do not provide any personal data to us. If we learn that we have collected personal data from a child under 13, we will delete that data as quickly as possible. If you believe we might have any data from or about a child under 13, please contact us.
- Contact Information
© 2023 - Nopalaba